dthnewconnection03@gmail.com
+91 - 9841249079 / +91 - 9841049079

DTH Connection

TATA Play Authorized Partner

Disclaimer

Important information about our services and limitations

Last Updated: January 1, 2025

This disclaimer applies to the TATA Play DTH services provided by AR Traders, an authorized TATA Play Channel Partner (Code: 19861), and the information contained on our website.

1. General Information

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, AR Traders excludes all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our liability for fraud or fraudulent misrepresentation
  • Limit any of our liabilities in any way not permitted under applicable law
  • Exclude any of our liabilities that may not be excluded under applicable law

2. Service Disclaimer

Authorization and Partnership:

  • AR Traders is an authorized TATA Play Channel Partner (Code: 19861)
  • We are not directly affiliated with or owned by TATA Play
  • All TATA Play services are subject to TATA Play's terms and conditions
  • Service availability depends on TATA Play's network coverage

Service Limitations:

  • Installation subject to technical feasibility and site conditions
  • Service quality depends on external factors beyond our control
  • Weather conditions may affect service and installation schedules
  • Equipment functionality governed by manufacturer warranties

3. Pricing and Offers

  • All prices and offers are subject to change without notice
  • Promotional offers are time-limited and subject to availability
  • Final pricing may vary based on location and specific requirements
  • Additional charges may apply for complex installations or additional services
  • All prices are inclusive of applicable taxes unless otherwise stated
  • Cashback and refund offers are subject to TATA Play policies

4. Technical Disclaimers

Equipment and Installation:

  • Equipment performance depends on proper usage and maintenance
  • Installation quality subject to site conditions and structural limitations
  • We are not responsible for pre-existing property damage or structural issues
  • Customer responsible for providing safe access and working conditions

Service Quality:

  • Signal quality affected by weather, geographical, and environmental factors
  • Channel availability subject to TATA Play's broadcasting arrangements
  • Internet-dependent features require stable broadband connection
  • OTT app functionality depends on third-party service providers

5. Website Disclaimer

Regarding our website content:

  • Information is provided for general guidance only
  • We strive to keep information accurate but cannot guarantee completeness
  • Website content may contain technical inaccuracies or typographical errors
  • Third-party links are provided for convenience; we don't endorse their content
  • Website availability may be interrupted for maintenance or technical issues
  • We reserve the right to modify website content without notice

6. Liability Limitations

Service Interruptions:

  • We are not liable for TATA Play service outages or interruptions
  • Force majeure events beyond our control exclude liability
  • Scheduled maintenance by TATA Play may cause temporary service disruptions

Financial Liability:

  • Maximum liability limited to the value of services provided
  • We are not liable for indirect, consequential, or punitive damages
  • Customer responsible for any property damage during installation
  • Loss of data or content not covered under our liability

7. Third-Party Services

Regarding third-party involvement:

  • TATA Play services governed by their own terms and conditions
  • OTT app availability and functionality controlled by respective providers
  • Payment gateway security handled by authorized payment processors
  • Channel content and availability determined by broadcasters and TATA Play
  • We act as an intermediary for TATA Play service provisioning

8. Customer Responsibilities

Customer obligations and responsibilities:

  • Provide accurate information for service booking and installation
  • Ensure safe working environment for technicians
  • Follow equipment usage guidelines and safety instructions
  • Report service issues promptly to enable timely resolution
  • Comply with TATA Play's acceptable use policies
  • Maintain equipment in good condition and avoid unauthorized modifications

9. Intellectual Property

  • TATA Play brand and trademarks belong to TATA Play Limited
  • Content on channels protected by respective copyright holders
  • Our website content protected by applicable copyright laws
  • Unauthorized reproduction or distribution of content prohibited
  • Third-party logos and trademarks used with permission or under fair use

10. Regulatory Compliance

Regulatory and compliance matters:

  • Services provided in compliance with Indian broadcasting regulations
  • TRAI (Telecom Regulatory Authority of India) regulations applicable
  • Consumer protection laws govern service delivery
  • Data protection regulations compliance as per Indian IT laws
  • Tax obligations handled as per applicable Indian tax laws

11. Contact Information

For questions about this disclaimer or our services:

AR Traders

TATA Play Authorized Channel Partner (Code: 19861)

No 20/60, Laskar St, Ramapuram, Alandur

Chennai, Tamil Nadu 600016

Phone: +91 9841249079 / +91 9841049079

Email: dthnewconnection03@gmail.com

Website: dthnewconnectionintamilnadu.in

12. Updates to Disclaimer

This disclaimer may be updated from time to time to reflect changes in our services, applicable laws, or business practices. The updated version will be posted on our website with a revised "Last Updated" date. Continued use of our services after such changes constitutes acceptance of the updated disclaimer.

Important Notice

This disclaimer is an important legal document. Please read it carefully and contact us if you have any questions about your rights and obligations.