We use your personal information for:

• Processing TATA Play DTH connection requests and installations
• Providing customer support and technical assistance
• Communicating service updates and promotional offers
• Improving our services and customer experience
• Complying with legal obligations and regulatory requirements
• Processing payments and maintaining billing records

We may share your information with:

• TATA Play: To process your DTH connection and provide services
• Authorized Technicians: For installation and service purposes
• Payment Processors: To handle billing and payments securely
• Legal Authorities: When required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data during transmission and storage
• Access controls and authentication mechanisms
• Regular security audits and updates
• Staff training on data protection and privacy
• Secure disposal of data when no longer needed

We retain your personal information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements
• Improve our services and customer experience

Personal information is securely deleted when it is no longer required for these purposes.

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Opt-out of marketing communications
• Request deletion of your data (subject to legal requirements)
• Lodge complaints with relevant data protection authorities

To exercise these rights, please contact us using the information provided below.

Our website uses cookies and similar technologies to:

• Enhance user experience and website functionality
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide relevant content and advertisements

You can manage cookie preferences through your browser settings.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

For questions about this Privacy Policy or to exercise your rights, please contact us: